Contact
Questions about your account, a charge or the API go to one inbox. Bigger plans go to sales, below.
Email support
For account, billing and refund questions, and anything about the API. On a paid support plan you can also open a ticket from Support in the dashboard.
billing and refunds · accounts · APIResponse times
First reply, by support plan.
CommunityP1 not offered · P3 best effort
Pro SupportP1 8 business hours · P3 1 business day
Business SupportP1 2 hours, 24/7 · P3 1 business day
EnterpriseP1 30 minutes, 24/7 · P3 1 business day
P1 is production down, P3 a question. Business hours are Monday to Friday, 09:00 to 18:00, New York time unless you pick another zone.
Compare support plansCompany
wuapi is operated by Zavu Labs Inc., a Delaware limited liability company.
Zavu Labs Inc.1111B South Governors Avenue, Suite 99526Dover, DE 19904United StatesSomething down?
Check the status page first. It shows live checks and incidents for the REST API, WhatsApp engine, Webhook delivery.
checked every minuteOpen the status pageTalk to sales
Bigger plans? Let's talk.
Tell us what you're building. A person reads every message and writes back by email.
- Rolling out hundreds of numbers
- Enterprise support from $4,900/month
- A platform with a project per customer
- Security review or custom terms